12/15/2017    Block Robocalls

Maybe you have gotten one. you answer the phone and hear a recorded message instead of a live person. Internet powered phone systems have made it cheap and easy for scammers to make illegal sales robocalls from anywhere in the world. Fortunately, you have some options to block robocalls and other unwanted calls. Some are free and others cost money.

1. Check with your carrier about call blocking services. Many carriers now offer services that block unwanted calls for wireless phones and for some types of home phones, too.

2. Try a call blocking app. These apps use blacklists to weed out or flag unwanted calls and give you options about how to handle the calls ringing through with a warning, going straight to voicemail, or blocking the call altogether. Many apps also let you flag additional numbers that should have been blocked, which helps improve the app. Some apps even use complaints to the FTC as a source of information.

3. Use features built into your mobile phone. These features can let consumers block specific contacts, identify unwanted incoming calls for future blocking, and set do not disturb hours.

4. Consider a call blocking device for your home phone. Devices can be installed directly on a home phone.

If you get a robocall, hang up the phone. Don not press 1 to speak to a live operator and don not press any other number to get your number off the list. If you respond by pressing any number, it could lead to more robocalls.